Terms and Conditions

For a smooth and hassle free collaboration, make sure you read the terms and conditions defined below!

Time Schedule

Our specialist team is ready to make your project a success. Based on your request, before the start of the collaboration, you’ll receive an estimation of the required time for completion.

Our web designers and developers will also assist you in solving lighter custom development tasks. For the projects, we have selection criteria of a minimum of 2 hours per order. If it can be solved in less than, and you want us to take care of it for you, you’ll be charged for the minimum hours.

Our standard work schedule:
Monday – Friday 09:00 – 17:00 GTM+2.

According to the volum, complexity of the requests, our team may decide to go beyond the standard work schedule to deliver your project in the time frame estimated for completion.

Deposit

The collaboration between you as a client and tagDiv Custom Shop starts with making a 50% deposit. The deposit is not refundable. Though, we are sure you will never want it back. Payment is served by PayPal and can be proceeded via your PayPal account or bank transfer. You will get the card number together with the invoice.

Revisions

As soon as all requested tasks are completed, the customer receives an email notification from tagDiv Custom Shop. This notification should be confirmed within the next 72 hours.

A customer is allowed to get two free revisions. If you need any corrections, please write back and send them all in a bunch. All further reviews will be charged as new tasks. Revision refers to initially-set requirements, and it does not imply the adding of any new tasks.

Payment

A customer receives an invoice via email when the work and free revisions are completed. Payment should be made within the next 7 days. New changes will be paid separately on a new invoice.

Payment is served by PayPal and can be proceeded via your PayPal account or a bank transfer. You will find the card number on the invoice.

Content and SEO

“Content Management” service refers to adding already-existing content to a website as we do not provide copyrighting services.

Making content “SEO friendly” refers to the appropriate mark-ups for text with the help of heading tags, etc. It does not include adding any meta titles or descriptions.

Extra Charge

The prices for the website hosting, domain name, CDN, and stock images are extras and will be paid separately to a service provider.

Security and Credentials

Customer’ website access credentials are available only to tagDiv Custom Shop staff and can be used only for accomplishing ordered services. We suggest you follow general Internet safety rules, and after completing the project, please change all provided passwords.